Juni 2024
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us
lento GmbH & Co. KG
Weidenring 1
07554 Korbußen
Germany
Phone: +49 (0) 36602 510-0
Fax: +49 (0) 36602 510-299
E-mail: [email protected]
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
If consumers make use of their right of cancellation, they must bear the regular costs of returning the goods. In all other respects, the provisions set out in detail in the seller’s cancellation policy shall apply to the right of cancellation.
If you wish to cancel the contract, you can use the form linked here. Fill it out and send it back to us.
The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The modalities mentioned in this section are not a prerequisite for the effective exercise of the right of revocation according to the information on this page.
Customers are requested to notify and announce the return to the seller before returning the goods:
Telephone number: +49 (0) 36602 510-0
E-mail: [email protected]
In this way, they enable the seller to allocate the products as quickly as possible.
Customers are requested to return the goods to the seller as a prepaid parcel and to keep the proof of posting.
Customers are requested to avoid damaging or contaminating the goods.
If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer’s possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for compensation due to damage caused by inadequate packaging.
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Contact
lento GmbH & Co. KG
Weidenring 1
07554 Korbußen
Germany
T +49 (0) 36602 510 163
T +49 (0) 151 547 392 22
[email protected]
lillus ⟶ Sports Furniture Ball Chairs
